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Message from Jeremy -
Are You Losing Sales Because You Are Trying To Solve Your Prospects Problems Too Soon?

Featured Article - How To Consistently Close ‘9 Out Of 10’ Life Insurance Prospects!

Coaches Corner - 10 Essential Truths To Make 2018 Your Best Year Yet!

Important Message For You... From Jeremy

Are You Losing Sales Because You Are
Trying To Solve Your Prospects Problem Too Soon?

Dear ~Contact.FirstName~,

One of the most blatant sales mistakes that I see agents, advisors & planners routinely make today is trying to solve a prospect's problem before the prospect sees, fully understands and wants to solve their PROBLEM! The advisor hears the prospect express a need that can easily be met with their company's products and services and he/she immediately offers to meet the need.

Yes, I know, it's very difficult not to respond to what you may feel is a burning need.

However, offering solutions to problems before listening to a prospect's complete situation will have an adverse effect on any sales call. They'll tend to see you as just a salesperson, instead of an advisor.

You must listen to... ALL of the needs the prospect may have! Then and only then should you try to determine the ones he/she is really passionate about solving.

In other words, shut up and ask the who, what, where, when, how and why questions to clarify what they need. The more questions you ask, the more they'll talk about their problems and concerns.

The more you get them to talk about their problems, the more emotionally involved they'll get. And, they'll turn that need into a want!

And, they'll practically sell themselves!

Present your solutions and benefits later when they have the most emotional impact!

Yours In Success,
Jeremy Nason

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Featured Article

How Can You Consistently Close ‘9 Out Of 10’ Life Insurance Prospects?

While most agents and advisors seem to think that closing ‘9 Out Of 10’ people you see is impossible... if you know the ‘insider secrets’ it’s actually very easy! 

During my 7 years as a personal producer I was able to consistently close ‘9 Out of 10’ people I met with. That is one of the reasons my son Jeremy and I are being called the ‘9 Out Of 10 Guys’. (My Media Consultant, the legendary Forrest Wallace Cato came up with that phrase when we first started the Insurance Pro Shop in 2000)

And, ‘No’, I wasn’t a pushy salesperson. I didn’t use any of the traditional 101 closing techniques still being taught today. My lapse rate was below 5%. 

And, I didn’t replace other insurance policies in the home.

By the way, if you talk to most of the leading producers in our industry you’ll find that they are closing ‘9 out of 10’ people they meet with.  It’s because they know and practice the ‘insider secrets’ I’m about to reveal to you. So, what I did wasn’t really anything special.

However, the fact that my sons and I have been able to help ‘9 Out Of 10’ agents and advisors to become significantly better at identifying and attracting the ‘RIGHT’ life insurance prospects to them, and those agents and advisors are now closing a much higher percentage of their life insurance sales calls, is what makes our training unique and very special. 

Attract The ‘Right’ Prospects

The ability to close ‘9 out of 10’ people you meet with, starts by making sure you are constantly attracting the ‘RIGHT’ people to you.  And, that’s about properly structuring your marketing program.

It begins with identifying a specific ‘immediate problem’ that you can solve for people. The more immediate and important the problem is, the more likely they will want your help!

One of the fundamental truths about sales is that no one really wants to pay for anything.  The only reason people will ever want to meet with you, and pay you for your products and services right now, is because you can solve one or more of their most immediate and important problems… right now.

Essentially, it means that people will only seek and pay for the products and services that solve their most immediate problems. For example:

  • A sick person will seek out a doctor

  • A person with legal problems will seek out a lawyer

  • A person needing a mortgage will seek out a mortgage broker

Once you’ve identified a specific immediate problem that some people have, then you must identify the people who want to solve that problem and are actively seeking help. For example, if the immediate problem you are solving is a lack of retirement savings, then who are your best prospects?  Are you looking to attract people who have a company pension, probably not! How about attracting self employed people, or the employees of small businesses. 

Now it’s determining which of those people will most want to solve that problem. Who will benefit most from your products and services? Do you want to be working with… people age 25 or people age 45? Who has the ability to pay, can be seen on a favorable basis and can qualify for your product or service.

Finally, it’s determining the best ways to effectively deliver your special message of 'how you help people', to your best prospects, so that you can attract them to you.

Deliver A Special Message

When people ask you, “What do you do?” how do you normally reply? Do you answer with the title of your job description? Such as, I’m a financial advisor, I sell life insurance and annuity products, I work with an insurance marketing company, I help people save for retirement, or whatever you do? What does this mean to the person who asked you? Not much. It tells very little about you!

You also run the risk of immediately scaring off people if you launch into a blatant pitch for your product and services.

The most magnetic way of attracting people to you, is not by telling people what you do, but instead letting them know how what you do helps other people. And this is where your ‘Unique Selling Proposition’ comes into play! It has a variety of uses. It can be used when you are having a conversation with people, or in your ads, invitations and sales letters. 

And, you can use it when you’re speaking to a group or as a guest on a local radio or television program.

As an example, here is how you can reply to the question “What do you do?”

"You know how people nowadays are more and more concerned about their retirement, what with credit card debt, increasing income tax rates, the faltering social security and the higher cost of living?"

"Well, what I do is, help them take charge of their finances to eliminate debt, and save for retirement, without them spending any additional money or changing their current life style, so they can start taking care of themselves and their families once again."

You see how this paints a picture of how what you do helps others? Your statement focuses on some of the challenges that are in the world today that most people are aware of and can easily identify with. It demonstrates your purpose, which is to help other people solve their challenges. It is a focused reply. It demands you understand what you do in the context of helping others.

Now, if a person identifies with this, is finding it harder to make ends meet and is concerned about their retirement, do you think they are likely to want to know more? Probably "Yes!"

By stating how what you do helps others, you will have already created a good impression and you’ll cement that by turning the conversation over to them. Remember, it’s all in the questions.

Contrary to the popular opinion… ‘That as long as you’re talking, you’re in control’, the opposite is true. You actually control the conversation by letting go of your need to speak. And, that is about asking questions and actually listening to what they have to say.

What’s the problem or situation they want to resolve? What solution are they looking for?  What’s their most wanted outcome?

I think it was Perry Marshall who said; “If someone is out shopping for a drill, they are not searching for a drill… they want a hole!”

Now, it becomes much easier for you to turn that conversation into an appointment, if you’re talking to the ‘right’ person.

Do A Thorough Fact-Find

Once you have the appointment, then it’s conducting a thorough fact-find and asking questions to help those people to see and understand the problems they are facing right now, so that they want to take immediate action to solve one or more of those problems.

The fact-find is much more than getting the facts about what they have and need. It’s really listening to what they say and then asking clarifying question. The more you get them to talk about their most immediate and important problems... the more emotionally involved they’ll get in the process... and the more they’ll want to proceed with your solution.

Another important thing I've learned is, if you solve small problems, you'll make small money; if you solve big problems, you'll make big money!

Now think about that for a moment. Don't attorneys and doctors make more money than store clerks and waiters? That's because the problems they solve are much more significant and important to people's lives. Thus, people are willing to pay more for the services of these highly skilled professionals.

Finally, don't try to solve all their problems a once. Find the easiest way to make them a client. What do want to solve first?

You’ll find it’s much easier to get them to solve all their problems, once you make them a client!

Closing ‘9 Out Of 10’ people you see is actually very easy! If you use the ‘insider secrets’ outlined above to establish a highly effective marketing program, that delivers a special message, and attracts the 'right' people to you!

...Then you do a thorough fact-find!

Yours in success,
Jeremy Nason
'The 9 Out Of 10 Guys'
Marketing and Sales Coach

Message to Financial Advisors…
You have the choice to be successful, or not to be successful. It's entirely up to you! You can sit back, do nothing & hope that things will change. Or, you can take action right now to make things change! What have you done in the last sixty days to increase your sales? Why not learn the marketing, prospecting, appointment setting & sales strategies that the leading agents, advisors and planners on the planet use?

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Coaching Corner

10 Essential Truths To Make 2018 Your Best Year Yet!
By Sandy Schussel

I've been following coach/consultant Robert Middleton for many years now. Middleton, whose main market is independent professionals, claims to have recently found an old list of the tips below saved on his iPad, and now calls them. "Pithy Sayings that teach essential truths."

I have further distilled them for you here...

  1. If not even your family understands fully what you do, how do you expect your prospective clients to understand? We can't assume people understand us, and if they don't, we only have ourselves to blame.

  2. In networking, make it your main job to follow-up. Above all else, follow through with friendly persistence. It’s always your move, no matter how or if the prospect responds. People are busy. So patiently try again; it will usually pay off.

  3. In speaking, people don't want to be bored... they want to be informed and entertained. Communicate powerfully so that your prospects really see the value of your services.

  4. Nobody's going to buy from you unless they know what's in it for them. Understand what your prospects need and want. What are their issues, their challenges, and their aspirations? How can you make it easier for them?

  5. In selling, nobody likes to be pressured. They like to be listened to. Few of us practice listening religiously. Notice that as soon as you stop listening, the pressure and manipulation starts. Amazingly, you can listen your way into a sale much more effectively than you can prove your service is right for someone.

  6. When talking about your services, tell stories to make things absolutely clear. When you use stories, people put themselves inside the scene you are telling and relate completely.

  7. Nobody's going to remember you or think about you if you don't stay in touch with them. Don't be so arrogant as to think people will remember you after one or two contacts. Stay in touch.

  8. Over-communicating can be just as bad as under-communicating, especially if every communication is a pitch. Give people better information, valuable stories and examples - something they can use. This will endear you to people and when you have something to promote, they'll listen because you've gained their respect and attention.

  9. If you don't ask for what you want, you're not likely to get it, in life or in business. Yes, it's terrifying to ask. And yes, you just might get rejected if you do. But isn't it better to know one way or the other? Ask, get an answer, and move on.

  10. Nobody wants to buy from an arrogant jerk; they want to buy from a nice person who they can trust. Marketing and selling sometimes do funny things to people. They can turn you into a pushy person who always has the right answer. Cultivate humility in marketing and selling. Your prospect will tell you if you have the right answer or not.

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"Lew, I have been in the insurance and securities industry since 1965. I was a stock/broker and Life Insurance and Annuity Coordinator for E. F. Hutton for the state of North Carolina in1978. In 1981, I was president of FSC Agency (a large broker dealer in Atlanta). From 1982 to 1987, I was president and founder of Pilot Financial Services, a FINRA broker dealer. I have attended sales training for dozens of large insurance companies. You offer the best client presentation, and marketing and lead generation strategies I have ever seen. Sincerely, Your friend Steve Patterson."
Steve Patterson, RVP at Cherry Financial Partners, Ltd., NC

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